Open now
03+2 since 08:00
Critical
01SLA protected
Mean response
18m↓ 4m vs. target
First-time fix
94%Rolling 30 days
Live coverage · Manhattan South
Operations log
Live activity
IA
Intake automation classified WO-2048 as critical plumbing
08:54:12
MC
Mara Chen accepted dispatch to Westbridge House
08:47:38
NW
Noah Williams checked in at Tilden Plaza
08:39:04
CP
Client portal notified Westbridge Asset Co. of technician ETA
08:34:51
Active queue
Work orders requiring attention
| Order | Issue | Priority | Status | Assigned | SLA |
|---|---|---|---|---|---|
| WO-2048 | Active leak at copper return line Mercer Exchange · Plumbing | Critical | Triaged | Unassigned | Respond by 10:18 |
| WO-2046 | Rooftop unit fan belt deterioration Westbridge House · HVAC | Urgent | Dispatched | Mara Chen | ETA 10:26 |
| WO-2041 | Entrance closer arm detached Tilden Plaza · Access | Routine | On site | Noah Williams | In progress |
| WO-2039 | Loading dock sensor false trigger Canal Works · Controls | Routine | Complete | Eli Thompson | Closed 09:22 |
4 of 4 recordsUpdated just now